Refund policy

Refund policy

We offer a 30-Day Satisfaction Guarantee.

If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery and we will arrange a replacement or full refund. 

Due to the nature of our products, we do not require customers to return items to a psychical address.

To start a request, please contact us at: contact@vellmora.co

Refunds are processed back to your original payment method.